Job Type:Full Time

About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Role: Senior Consultant for AI & Automation

Location: Sydney, Australia.

Roles and Responsibilities:
  • Implement RPA projects using Blue Prism (mandatory) and either of UiPath or Automation Anywhere (preferred)
  • Conduct workshops with Business and IT stakeholders around process qualification and design
  • Create and secure sign off of Process Definition documents
  • Assessment of processes for automation feasibility and viability
  • High level & detailed level Design of automation solutions
  • Work in Agile delivery methods. Support in create and maintain various project documentation required during Development, Test and Hyper care phases
  • Manage hyper care effective with business SME and automation support to ensure maximum value to business stakeholders
  • Monitor and report on robot utilization and align with business benefits
  • Intelligent automation suitability assessment and delivery across conversational agents/chat bots, NLP, and OCR
Skill / Experience Requirements:
  • Essential knowledge Blue prism:
  • Tertiary Qualification in IT / Computer Science / MBA (with technical background) related disciplines.
  • 5+ years of experience in software industry.
  • 2+ years’ Experience in implementing Software Robotics or automation projects using Blue Prism
  • Must have development and design experience in creating BOT using Blue Prism and one of Automation Anywhere or UiPath integrating with Web applications/SAP/Mainframe/PDF/Email automation
  • Must be able to provide examples of previous bot creation and maintenance experience
  • Must have experience in setting up RPA platforms
  • Previous process assessment experience for End to End process automation
  • Work with senior stakeholders to understand business requirement & needs to implement automation solution
  • Have experience developing backend integrations between RPA and core apps
  • Should be self-starter and should have performed assessments independently with minimum support within stringent time line
  • Good Client communication skills
  • Knowledge of basic element of project management & planning
  • Ability to work with cross functional and multi geography teams
  • Good knowledge of Agile Methodologies, Sprint Planning, Sprint Review etc.
  • Previous experience of working with IT developers for solution designing and implementation
  • Knowledge of system designing
  • Knowledge of UAT/Testing
  • Must have supported bots post go live for quick identification and resolution of issues

  • Experience in Agile methodologies and practices.
  • Experience in Financial Services and Retail industries
  • Previous experience in Process re-engineering
  • Experience (even through proof of concepts) on intelligent automation areas such as Chat bots, NLP, OCR/ICR
Additional Skills:
  • Knowledge of Telecom Domain, Billing systems.
  • Knowledge of project & code lifecycle management tools, e.g. Sprint
  • Excellent written and verbal communication skills.
  • Team Worker with good interpersonal, communication and fast learning skills.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.