Employer information

Zendesk logo


Computer Software
Company size
San Francisco, CA

Workplace initiatives at Zendesk

Workplace initiative Status
Breastfeeding rooms Yes, in some locations
Coaching programs
Continuation of superannuation payments whilst on paid Parental Leave
Continuation of superannuation payments whilst on unpaid Parental Leave No
Domestic and Family Violence policy In development
Employee Assistance Program (EAP)
Employee engagement scores year on year
Employee turnover rate
Employer is a Pay Equity Ambassador* No
Internal Women's networking groups Yes
Leadership development programs
Mentoring opportunities
Minimum tenure required to be eligible for Paid Parental Leave 6 months
Open to discussing flexible working arrangements at the interview stage?
Opportunities to purchase leave No
Paid Parental Leave at full salary for primary carer (not including government-funded parental leave) 16 weeks
Paid Parental Leave at full salary for secondary carer 16 weeks
Paid volunteer days Yes, unlimited
Programs for parents returning to work after Parental Leave No
Targets to raise the number of women in leadership

About Zendesk

Zendesk builds software for better customer relationships. We empower organisations to improve their customer engagement and better understand their customers.

Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea, and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.

We believe in a healthy work-life balance. While we work very hard at what we do, we also want you to have room for family, friends, and, of course, yourself. At Zendesk, we keep sane work hours so that we can pursue our passions outside of the office.

We also believe in giving back. Zendesk employees are active in our respective neighbourhoods, working to amplify the great qualities that already exist in our local communities. We volunteer regularly and are proud to help those in need.
Zendesk offers competitive salaries and an excellent benefits package for all employees, including:

  • Paid parental leave (16 weeks for both primary and secondary carers)
  • Private health insurance for you and your immediate family
  • Flexible work arrangements
  • Carers leave
  • Employee Assistance Program
  • Fully stocked kitchens
  • Health and wellbeing programs (yoga, meditation and the occasional workplace massage)
  • Plenty of training and development opportunities, including a Professional Development allowance (refreshes annually) and mentoring opportunities.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

* Employer has undertaken the requirements to be on the Pay Equity Ambassador list, administered by the Workplace Gender Equality Agency (WGEA).